At Case IH, we believe in equipping customers with the tools and knowledge they need to succeed in the field. One of the ways we do this is by offering Case IH Max Maintain Planned Maintenance Agreements, and this blog will dive into a testimonial from a dealer who has seen the direct benefits of providing these agreements to their customers. Tim Brinton, Director of Sales at Hoober, Inc. has experienced customer success firsthand when it comes to providing Max Maintain Planned Agreements in their dealership. By showcasing how the Max Maintain Planned Maintenance Agreements have benefitted their customers across 12 different locations in the mid-Atlantic region, they are able to provide customers with dedicated support at the time of their equipment sale and throughout the customer’s equipment lifecycle – driving firsthand the value of customer experience.
The Importance of Planned Maintenance
Reliable equipment plays a vital role in ensuring a successful harvest season. To ensure operations run efficiently while equipment stays at peak performance, routine maintenance is key. Case IH’s Max Maintain Planned Maintenance Agreements are designed to cover the manufacturer’s recommended maintenance and upkeep for your equipment over a specific period, offering you peace of mind, enhanced efficiency, and maintained value for your investment.
Expert Insights From the Dealer
Tim Brinton, with his extensive experience in the equipment industry, has witnessed the impact of Max Maintain Planned Maintenance Agreements on his customers. According to Brinton, one of the significant advantages is predictability. Farmers who prefer to lease their equipment can benefit from knowing the upfront cost. They are able to plan their budgets more effectively, knowing their equipment maintenance expenses are covered.
“With a Max Maintain Planned Maintenance Agreement, some of the variable expenses are removed,” Brinton says. “Having a fixed maintenance cost allows farmers to make informed decisions and allocate their resources efficiently. Having this plan and having our dealership locked in to take care of the maintenance, takes the worry off their minds and keeps their focus on their operations.”
Brinton also points out that with the labor market’s ongoing challenges, many owner-operators find themselves stretched thin. Maintaining equipment can be time-consuming and overlooking it can lead to costly downtime during critical planting or harvesting periods. Max Maintain Planned Maintenance Agreements provide a reliable solution.
“These agreements take the burden of maintenance off the farmer’s shoulders,” Brinton explains. “Our dealership takes care of it, ensuring that the equipment is always in top-notch condition. This means less downtime and more productivity.”
Long-Term Cost Savings and Enhanced Lifespan
The cost savings with Max Maintain Planned Maintenance Agreements don’t stop at predictability. Brinton highlights that as costs become more variable due to supply chain challenges, having a fixed maintenance cost provides stability. Farmers are shielded from price spikes in essential items like filters and fluids.
Moreover, when equipment is properly maintained through these agreements, its lifespan is extended. Just as regular oil changes can prolong the life of a car, regular equipment maintenance ensures the machinery remains reliable year after year. Plus, when it’s time to trade in for new equipment, the dealership can offer a higher trade value, thanks to the documented machine history reports tied to the machine.
At Case IH, we understand the farmer’s success is our success. We’re grateful to Tim Brinton for sharing his valuable insights on Max Maintain Planned Maintenance Agreements, and we’re excited to continue supporting our dealerships and customers in their journey toward equipment excellence.